Privacy Policy
Last updated: January 31, 2025
At LucasFactory S.A., we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal data when you use RememberDates.
Company Details
LucasFactory S.A.
Arias, Fábrega & Fábrega (ARIFA Building), 10th Floor, West Boulevard, Santa Maria Business District, P.O. Box 0816-01098, Panama.
Phone: +507 205 7000
Contact email: legal@lucasfactory.net
Corporate website: www.rememberdates.com
GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) and respect the privacy rights of users in the European Union. You have the right to access, rectify, erase, restrict processing, and port your personal data.
1. Data Controller
The data controller for RememberDates is LucasFactory S.A., with registered office at Arias, Fábrega & Fábrega (ARIFA Building), 10th Floor, West Boulevard, Santa Maria Business District, Panama. Contact email: privacy@lucasfactory.net
2. Data We Collect
We collect the following personal data:
- Registration data: full name, email address, and authentication credentials (managed through Firebase Authentication or Google/Apple/Facebook OAuth)
- Usage data: events, dates, reminders, and people added by the user
- Technical data: IP address, browser type, device, access date and time, and usage patterns
3. Purpose and Legal Basis
Your data is processed for the following purposes:
- Account management and authentication (contractual necessity)
- Service provision: managing events, reminders, and notifications (contractual necessity)
- Service improvement and usage analytics (legitimate interest)
- Legal compliance and fraud prevention (legal obligation)
4. Data Retention
Personal data will be retained for as long as your account is active. If you delete your account, your data will be permanently deleted within 30 days, except for data we are legally required to retain for tax or legal purposes.
5. Data Sharing and International Transfers
We do not sell or share your data with third parties for marketing purposes. We may share data with essential service providers:
- Firebase (Google LLC) for authentication and database
- Email providers for notifications
- Cloud hosting services (AWS, Google Cloud)
These providers may process data outside the European Union under Standard Contractual Clauses (SCCs) or equivalent safeguards.
6. Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data ("right to be forgotten")
- Restrict or object to data processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@lucasfactory.net
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit (HTTPS/TLS)
- Authentication via Firebase (OAuth 2.0)
- Access controls and backups
- Regular security monitoring
However, no transmission over the internet is 100% secure.
8. External Links and Third Parties
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal data.